VDA Pure Return Policy
Markit Health RETURN POLICY: We will issue refunds for un-opened bottles within 45 days of your original order date minus any shipping fees. Any customer who requests a refund from Markit Health must post mark their return package within 45 days of the original order date or they will not be refunded. (NOTE: Those shipments sent to Markit Health requesting a refund with post mark dates beyond 45 days after the original order date will be returned upon request within 15 days of acceptance).
Refrigerated products and special orders are non-returnable and non-refundable.
Original Order Date: Please check your original order date sent by eMail from Markit Health at the time of your purchase to determine if you are within the 45 day period. If you did not provide an eMail address during your order then your order date can also be found on your receipt located in your package.
If you are having trouble locating your original order date then contact us at: (800) 950-0387 and ask for RETURN INFORMATION.
Items must be properly packaged and returned at the customer's expense. We must receive these products unopened and in new condition. The label should be reviewed prior to opening a product. When you return products to Markit Health, please package them adequately and return via USPS (United States Postal Service) or UPS to:
Refund Check: A prorated check will be sent after Markit Health takes possession of the unopened returned bottles. A name and address must be placed in the return package for refund check purposes.
If you have any questions please call us toll free at (800) 950.0387.
Cancellation of Preferred Customer Autoship Program
1. By electing to participate in the Marit Health, LLC VDA Pure Preferred Customer Autoship Program, you authorize Markit Health, LLC to charge your credit card automatically each month for the cost of the product and any applicable shipping and sales tax charges.
2. To change your Autoship order selections, dates or method of payment, you can call (603) 431-5502, submit a new Preferred Customer Autoship Application form, call Markit Health, LLC Support at (603) 817-0878, or email Markit Health, LLC at: joe@MarkitHealth.com.
3. Your Autoship participation and payment authorization will remain in effect until you: (1) elect to alter or change any aspect thereof by the methods described in section 2; or (2) send, in writing, your cancellation to Markit Healh, LLC by eMail, mail or fax. Please make sure that any written correspondence includes your customer name and address. Notice of cancellation must be received at least three (3) business days prior to your scheduled Autoship date in order to avoid that shipment being processed. If a cancellation notice is received within such time period, cancellation will become effective in the following month.